Troubleshooting

Purpose: If you are experiencing an issue with the EI data system and need to log an error, potential bug, or suggestion, please use the EI Data System Bug and Suggestion form

This link can also be found on the EI Colorado website under DATA SYSTEMS tab.

Please be sure to include detailed steps to reproduce the issue, as well as any unique identifiers, such as a Client Case number, IFSP number, Activity number, etc.

Additionally, you may ask to join the Data System Billing Navigation/Support Salesforce chatter group to ask and review billing-specific data system questions and known issues.