- 25 Jun 2025
- 1 Minute to read
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Family Outcomes Survey Process Guide for Service Coordinators
- Updated on 25 Jun 2025
- 1 Minute to read
- DarkLight
Purpose: This resource is for service coordinators who explain the Family Outcomes Survey to families, associated timelines in the process, and scripts to use when communicating with families.
Timeline and Process
2 years 3 months
Introduction Letter is emailed to families by EI Colorado
What is the Introduction Letter? The Family Outcomes Survey (FOS) introduction letter informs families about the survey and reminds them of the collaboration and connection between Early Intervention (EI) brokers and EI Colorado. The purpose of this letter is to provide clarification about the survey and why they are receiving it
The service coordinator informs the family of FOS during monthly contact
Note: If the family does not have an email address, it is the Service Coordinator’s responsibility to share the introduction letter
SC will inform the family about the FOS and document this in a case note. Additionally, during transition plan development, the SC will provide information about the FOS to the family and document it on the transition plan
2 years 6 months
Families receive survey
Families with an email address will receive the link via email
Families who do not have email addresses will receive a link from their service coordinator through text message or can request to speak to the Bilingual Quality Assurance Coordinator to complete survey via phone
Note: If the family completes the survey at 2 years 6 months, they will not receive the survey again
2 years 9 months
Families receive survey
Families with an email address will receive the link via email
Families who do not have email addresses will receive a link from their service coordinator
Note: If the family completes the survey at 2 years 9 months, they will not receive the survey again
3 years old
Families receive a survey when their child turns 3 years old and exits the program
Families with an email address will receive the link via email
Families who do not have email addresses will receive a link from their service coordinator
Note: If a child is participating in the Extended Part C Option, they will receive the survey at the same points listed above
For questions, content edits, or other inquires on this document contact the EI Part C Team.