What is the Update?

Do I need to do anything?

New Service

EI: IFSP No-Show

Yes. New Case Transaction “EI: IFSP No-Show” is billable on the Client Case. Maximum 2 units per EI: IFSP No-Show service

Primary Spoken Language

Addition

No. Italian has been added to the language pick-list

EI Referral Case

Duplicate Phone Number Removed

No. Phone number field in Evaluation & Scheduling section has been removed

Eligibility Logic

25%-32% in one area

No. When there is a delay of 25%-32% in one area of development the eligibility will be indicated as Not Eligible

Schedule Evaluator Appointment 

Updated Calendar

Yes. On EI Referral Case → Schedule Evaluator Appointment button will bring up a calendar view of all available appointments. On the appointment the time, Location and Central Location will display. When an appointment is selected the evaluators disciplines and languages will display. The calendar can be filtered by Evaluation Location and there is a filter for Overflow Evaluations in which only overflow evaluations will display. The calendar will default to a month view and can be changed to week, day or list view.

Evaluation & Scheduling

Provider Portal Cases

Search Functionality

No. My Client Cases (for direct service providers) tab has search fields for both Client Name and Case #. The Enter key will return search results

Provider Portal Cases

View Medicaid Enrolled

No. My Client Cases (for direct service providers) tab has a new column that indicates if a child is Medicaid enrolled

Provider Portal Cases

Credit Activities

Yes. On the My Client Cases (for direct service providers) tab under the Client ID there is a hyperlink to Credit Activities. Activities must be credited if invoiced in error. After the credit is submitted the provider can bill for the appropriate date/units/rate

Provider Portal Cases

Upload Document

Yes. My Client Cases (for direct service providers) tab has a new column Upload Documents in which progress notes and other documents can be attached to the child’s EI Case

Provider Portal Billing

Time & Rate (Hourly)

No. When entering billing via the Provider Portal the New Activity pop-up fields have been relabeled as “Time(15-min units)” & Rate(Hourly) for clarification. Documents can be uploaded on the New Activity pop-up in addition to the My Client Cases tab

EI Data System - Provider Portal Billing for EI Services

Provider Portal

Waiver Requests

Yes. Early Intervention Provider Portal Users Guide - Waivers

Provider Portal Login Screen

Login Issues Form

Yes. On the Provider Portal login screen there is a hyperlink to the Login Issues Form. This Form is to be used when a user is having difficulty logging into the Provider Portal. Reminder - If your user name or password are entered incorrectly 3 or more times you will be locked out of your account. The Login Issues Form must be used to unlock your account

Evaluator Discipline

Locked

Yes. The Evaluator Discipline field is now locked and cannot be edited by Evaluators. Only Company Owners can select or change Evaluator Discipline(s)